Please note: all payments are non refundable

 

  • No Dogs in the yard, by the school or in cars. (You will see ours running around) but unfortunately no other dogs are allowed on site at any time, there are some lovely walks from the car park if you would like to take your dog on a walk while your rider is riding.
  • No Umbrellas, Ballons or Pushchairs. Theses can be really scary for some horses and although our riding school horses are well desensitized unexpected large objects, colours or noises can cause them to get spooked. We also have privately owned horses on site who are sharper and more reactive. Horses spooking can cause catastrophic injury/death to the horse, its handler or others. Due to the vicinity of our car park to the arena please leave them in the car!
  • Riding hats that conform with the current UK safety standard MUST be worn at all times when riding or handling horses.
  • No toes, shoulders or bellies to be exposed when on or around horses. Any shoe exposing toes must not come past the gate.
  • Do NOT feed the horses, some of our horses are on a specific diet for medical reasons or allergies and some mistake fingers for food!
  • No Smoking at any time on any part of our site is permitted. If you need to smoke please go to the bottom of the drive. No Vaping within 40m of a horse or child is permitted on site smoke or vapor can spook horses. Horses spooking can cause catastrophic injury/death to the horse, its handler or others.
  • All Unsupervised Children will be given an espresso or a free kitten (Just checking your paying attention) horses can cause life altering/ending injury within a split second and unfortunately children can do the same to horses, so Do not take your eye off your children!
  • No Shouting, Running, Skipping, or Dancing unless supervised by an instructor, this may spook horses. Horses spooking can cause catastrophic injury/death to the horse, its handler or others.
  • Please feel free to watch the lesson, but leave the professionals to do their job. Outside assistance, helpful suggestions, ‘what you were taught’, helicopter parenting can cause distraction, discomfort, distress and embarrassment. Every teacher teaches differently and there are 100 roads to Rome.
  • Be Nice, Be Patient, Be Kind. We have a 0-tolerance policy for bullying, belittling and begrudging. If your behaviour is deemed unacceptable you will be asked to leave and not to return and no refunds will be given.
  • Lessons will be taught in reflection of your skill, ability, the weather and your horses work load. It will not always be possible to teach the style of lesson you have requested but we will endeavour to give you the lesson type you have requested where possible.
  • You are responsible for giving us the correct details. Please ensure your height and weight and age are correctly entered on our website and regularly updated, if you turn up and we have an unsuitable pony/horse for your height and weight your lesson will be, best case delayed, worst case cancelled without refund. We reserve the right to weigh and measure all riders on arrival. This is important for the welfare of our horses. We ARE NOT insured to teach children under the age of 5.